Privacy Policy
Last updated: 18 June 2026
This Privacy Policy explains how MODGEN Building Pty Ltd (ABN 58 689 042 322) ("MODGEN Building", "we", "us" or "our") collects, holds, uses and discloses your personal information when you interact with us, including when you:
Visit our website at https://www.modgen.com.au;
Submit an enquiry through our website;
Contact us regarding a renovation, extension, custom home or other building services; or
Communicate with us by email or other means.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
If you do not agree with this Privacy Policy, please do not use our website or provide us with your personal information.
1. What Information We Collect
We collect personal information that you voluntarily provide to us, including:
Name;
Email address;
Phone number; and
Project or enquiry details.
The information we collect depends on how you interact with us and the information you choose to provide.
Sensitive Information
We do not intentionally collect sensitive information, including information relating to health, race, religion or similar categories protected under Australian privacy laws.
You are responsible for ensuring the information you provide is accurate and up to date.
2. How We Use Your Information
We use your personal information to:
Respond to enquiries;
Discuss your proposed project;
Provide our building services;
Communicate with you throughout the course of a project;
Improve our website and services;
Maintain the security and integrity of our systems; and
Comply with legal and regulatory obligations.
We will only use your information for purposes that are reasonably necessary for our business or where otherwise permitted by law.
3. Disclosure of Personal Information
We may disclose your personal information to:
Service Providers
Third-party providers who assist us with website hosting, information technology services and business operations. These parties are required to protect your information and use it only for the purposes for which it is provided.
Legal Requirements
Where disclosure is required by law or necessary to protect our legal rights and interests.
Business Transfers
In connection with a sale, merger, restructure or transfer of our business assets.
We do not sell your personal information.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and understand website performance.
We currently use:
Squarespace website cookies; and
Meta Pixel for advertising and analytics purposes.
These technologies may collect information about your interaction with our website. You can adjust your browser settings to refuse cookies, however some website functionality may be affected.
5. How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
6. Information from Minors
Our website and services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.
If we become aware that we have collected information from a person under 18 without appropriate consent, we will take reasonable steps to delete that information.
7. Your Privacy Rights
Subject to applicable laws, you may request access to or correction of the personal information we hold about you.
You also have the right to raise concerns regarding how your information has been handled.
To make a request or raise a concern, please contact us using the details below.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at:
8. Do Not Track
Some web browsers provide a "Do Not Track" feature. As there is currently no consistent industry standard for responding to these signals, our website does not currently respond to them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will take effect when the updated version is published on our website.
We encourage you to review this page periodically to remain informed about how we manage personal information.
10. Contact Us
If you have any questions regarding this Privacy Policy or wish to access or correct your personal information, please contact us:
MODGEN Building Pty Ltd
ABN 58 689 042 322
Melbourne, Victoria, Australia
Email: info@modgen.com.au
11. Access, Correction and Deletion Requests
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at:
We may need to verify your identity before processing your request. Requests will be handled in accordance with the Privacy Act 1988 (Cth).